Member terms

The interactive components on this website are intended for members to engage in an exchange of information about a diverse range of topics, to share their stories and to ask questions.

You acknowledge that the views of members posting queries, comments or statements on this website are not necessarily our views, and we do not necessarily endorse them. You are solely responsible for your own communications, the consequences of posting those communications, and your reliance on any communications found within the interactive components of this website. You acknowledge that divergent points of view provide for vigorous and refreshing debate amongst members, and while you may not always agree with another member’s opinion, it is courteous to remember that each member is entitled to their own point of view.

You must not use the interactive components to engage in any illegal activity, any civil wrong or tort or any other activity that may cause loss or damage to another person. You agree to indemnify us in relation to any loss or damage we incur and any liability to a third party that accrues to us as a result of your use of the interactive components of this website which is in contravention of these Member Terms.

These Member Terms prohibit certain activities including some which are offences against criminal and civil laws. You must not post any material (including images, graphics, video, posts or any other content which a member submits) to this website that:

  • makes a false or misleading representation or constitutes misleading or deceptive conduct;
  • is defamatory;
  • constitutes a breach of copyright or another intellectual property right;
  • contravenes a suppression order or constitutes a contempt of Court or Parliament;
  • constitutes a breach of confidentiality or contract;
  • incites or counsels any person to commit a criminal offence or constitutes a breach of public order;
  • is deliberately inaccurate, abusive, vulgar, hateful, obscene, profane, inappropriately sexually oriented, threatening or constitutes harassment;
  • contains expletives or foul language; or
  • contravenes classifications, discrimination, privacy or anti-vilification laws or laws restricting or governing political advertising.

In addition, you must not use the interactive components of this website for commercial purposes.

You can only post under your own username and you must not purport to be someone else when you use this website. Remember also that this website is a public place, so you should not post personal information that you would not be comfortable sharing with a stranger. We recommend that you use only your first name or a pseudonym as your username and that you don’t post any information that may identify you or anyone else (such as your address, email address or phone number). If you are under 18 years of age, you should obtain the consent of your parent or guardian prior to registering as a member.

At all times, you should maintain an awareness that a range of people (from different backgrounds, of varying ages, with diverse skill levels and with differing levels of familiarity with the topics being discussed), will be reading and posting to the interactive components of the website. In order to facilitate discussion, please only use English in your posts.

By agreeing to these Members Terms, you also acknowledge that a moderator may read all material posted to the interactive components of this website. We reserve the right to remove any post that contravenes these Member Terms or which the website moderators (in their sole discretion) consider to be inappropriate for inclusion on the website. This may be done without any prior notice to the person who has contributed that post. We further reserve the right to suspend or cancel the registration of any member who contravenes these Member Terms.

If any material you post raises concerns about your safety or the safety of others, we may try to contact you to make sure that you or others are safe. You acknowledge that we may also need to pass your contact details on to authorities who can help protect your safety or the safety of others (for example, to the police or a mental health crisis service).

The interactive components of this website are not intended to be relied on as, medical advice. If you require medical advice or assistance you should contact a health professional. If urgent assistance is required, please call Gambling Help on 1800 858 858, Lifeline on 13 11 14, the Suicide Call Back Service on 1300 659 467, or your nearest hospital or emergency service.

When you post material to the interactive components, you grant us an irrevocable, perpetual, payment-free, worldwide and non-exclusive license to use, modify, adapt and publish that material.

You may request that we cancel your membership of the website at any time. However when we cancel your membership we may retain your personal information for up to six months from the date of your request and all activity associated with your account that was generated prior to the date of your cancellation request will remain permanently on the website (for example, your posts in the interactive components will not be deleted).

In these Member Terms, “we” and “us” refers to Gambling Help and any contractors we employ in relation to the management or moderation of this website, and “our” has a similar meaning.

When you register, and participate in the interactive components of the Gambling Help website, you agree that these terms and conditions (“Member Terms”) will apply to your use. These Member Terms apply to any interactive components that may be implemented on the Website from time to time, including the discussion forums and Share Your Story page. All of these features are comprised in the term “interactive components” in these Member Terms.

We may change these Member Terms at any time without notice. Any amendment will be effective immediately. Your continued use of the website after any amendment constitutes your  agreement  to comply with, and be bound by, the amended Member Terms. Accordingly, you should access and read the Member Terms from time to time for changes.

These Member Terms incorporate, and should be read together with the website Terms of Use, the Community Guidelines and our Privacy Policy.